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The World Customs Organization (WCO) East and Southern Africa (ESA) Regional Office for Capacity Building (ROCB) has consolidated into a report the findings from a recent survey conducted in its 24 members to assess the status of implementation of reforms and modernizations projects in the various customs administrations. The WCO-ROCBs are autonomous entities (they are not bodies of the WCO) that are established in various regions of the world to assist member customs administrations with capacity building programs at regional level by helping them, among others, to identify more accurate capacity building needs and possible solutions and to coordinate the use and implementation of WCO tools and practices in the different Regions. The WCO-ESA-ROCB report shows the progress made by customs administrations in Eastern and Southern Africa (ESA region) with regard to the automation of processes, use of information communication and technology, HS implementation, risk management, cross-border e-commerce, single window implementation (with the observed changes following the introduction of such systems), use of coordinated border management practices, one-stop border posts, advance rulings, Electronic Cargo Tracking Systems (ECTSs) and other fields of activity.
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