A report recently published by the World Bank presents the results of a survey on trade facilitation challenges faced by traders and customs agents (customs brokers and freight forwarders) in South Africa, especially women. The survey's objective was to identify whether women traders and customs agents experience different challenges to border processes and procedures than their men counterparts, including those related to COVID-19. The study is important because it can help the South African government (and not only) to better understand trade barriers and design policy, maximizing the benefits from trade facilitation for women, so that they can participate more fully in the economy.